Meest China can provide 2 kinds of international delivery:
— AIR delivery
— SEA delivery

Meest China can provide services for B2C (E-commerce Cross-border) and B2B businesses.

Meest China sends regular consolidations 5 working days per week (AIR delivery) and regular consolidations twice per week (SEA delivery)

Up to 150 EUR per person per shipment

The recipient has to pay tax duties according to the law. Duties regulations of personal import only:

• Parcel FOB value in $
• Up to 150 EUR
• Above 150 EUR
• Duties Regulation
• No Duties
• 20% VAT & 12% Customs Taxes from CIF value

Information on the status of postal items can be tracked on our website
Meest China is also integrated with the 17Track Information System.

Meest China provides Customs Clearance services in IMPC (Lviv) for postal delivery.

All parcels for physical persons as a B2C e-commerce are possible for delivery (excepting of forbidden goods). All parcels up to 150 EUR and they can be classified as for private usage can be delivered. All parcels that are identified for the recipient with personal data (Name, Address, Contact details, description of the goods, confirmation of the cost of the goods) can be delivered.

Meest China provides Door-to-door and PUDO delivery.

A list of exceptions applies for barcoded items:

• if the barcode is unscannable or absent;
• if the external package is damaged;
• if the address label is unreadable;
• if there are weight differences (item level weight check is made if receptacle has a weight difference);
• if parcels contain forbidden or dangerous goods;
• if labels are marked incorrectly
• in the case of mixed bags (not agreed with Meest)

All exceptions will be communicated within 24 hours by shipments after occurrence. Pictures to prove the situation will be provided. The solution shall be found in consultation by both parties.

All returns will be sent and processed in Lviv HUB of MEEST in Ukraine.

By the default process, the Customer will be informed within 30 days and provided with TRACKED items with a returns list.
The deadline for the Customer to decide the returns is 4 weeks from when MEEST informed the Customer, after this the goods will be automatically utilized.

If the Customer does not agree with the default process of the returns, it should contact the MEEST account manager for further information about other returns handling solutions.

Undelivered parcels can be returned at the request of the Sender.

Meest China reports and sends the list of parcels to the Sender. The Sender is obliged to confirm which service it prefers: return or destroy of undelivered parcels.

Parcels may be to the return address in the following events:

• upon expiration of the retention period;
• upon the Sender’s written request;
• due to the Addressee’s non-availability;
• upon the Addressee’s written refusal;
• due to Addressee’s death;
• due to an incorrect address.

Standard delivery time after Customs Clearance is 3—5 days (depending on region in the country and customs clearance procedure). Meest provides the standard SLA of 92% in 5 working days to stop-clock delivery. Stop-clock determines as status of Delivery to the Recipient and delivery to the pick-up point (Depot, lockers, parcel shops).

Meest China has its own Sorting Center and warehouse in China.

Meest China has a Customer Service department in China. You can contact free to your manager or Customer Service and receive any detailed information.

Contact details:

• Phone number 020-31105524
• WeChat ID: meestchina1

You can receive delivery tariffs from your manager or contact us if you do not have a personal manager yet.

Please check the list of forbidden goods here

Up to 150 EUR per person per shipment per day.

The recipient has to pay a tax of 30% over the tax-free limit cost of goods.

Please check the list of forbidden goods here

Meest China delivers from China to Ukraine and covers most of the country including 22 regions and even areas that are located close to the front lines. A detailed map of the green and red zones can be found at the following link.

Meest China provides Customs Clearance services in Chișinău International Airport (KIV) airport.

Shipments will be processed according to the agreed time interval. For more details, you can ask your manager or contact our customer support team.

All parcels for physical persons as a B2C e-commerce are possible for delivery (excepting of forbidden goods). All parcels up to 150 EUR that can be classified as private usage can be delivered. All parcels that are identified for the recipient with personal data (Name, Address, Contact details, description of the goods, confirmation of the cost of the goods) can be delivered.

Meest China provides PUDO delivery.

A list of exceptions applies for barcoded items:

• if the barcode is unscannable or absent;
• if the external package is damaged;
• if the address label is unreadable;
• if there are weight differences (item level weight check is made if receptacle has a weight difference);
• if parcels contain forbidden or dangerous goods;
• if labels are marked incorrectly
• in the case of mixed bags (not agreed with MEEST)
  All exceptions will be communicated within 24 hours by shipments after occurrence. Pictures to prove the situation will be provided. The solution shall be found in consultation by both parties.

Information on the status of postal items can be tracked on our website
Meest China is also integrated with the 17Track Information System.

By the default process, Customers will be informed within 30 days and provided a Registered items/Prime returns list.
Items with special recycle bin sin shall be destroyed.

Standard delivery time after Customs Clearance is 12—15 days (depending on the city in the country of destination).

Meest China has its own Sorting Center and warehouse in China. We also can provide free pick up for goods from 5-30 kg around China

Meest China has a Customer Service department in China. You can contact free to your manager or Customer Service and receive any detailed information.

You can receive delivery tariffs from your manager or by contacting us.

Meest China can provide services for B2C (E-commerce Cross-border) and B2B businesses.

Up to 1000 USD per person per 1 quarter is summed.

The recipient has to pay a tax of 30% over the tax-free limit cost of goods.
Parcel FOB value in $: Up to 1000 USD per quarter Duties Regulation: No Duties
Parcel FOB value in $: Above 1000 USD per quarter Duties Regulation: 30% Customs Taxes from CIF value

Please check the list of forbidden goods here

Meest China provides Customs Clearance services in TAS (Tashkent) airport.

Shipments will be processed according to the agreed time interval.
The Customs Clearance procedure for parcels up to 1000 USD per person per quarter is 1—2 business days. Parcels above 1000 USD have individual procedures for each recipient

All parcels for physical persons as a B2C e-commerce are possible for delivery (excepting of forbidden goods). All parcels up to 1000 USD and they can be classified as for private usage can be delivered. All parcels that are identified for the recipient with personal data (Name, Address, Contact details, description of the goods, confirmation of the cost of the goods) can be delivered.

Meest China provides Door-to-door delivery and PUDO delivery.

A list of exceptions applies for barcoded items:

• if the barcode is unscannable or absent;
• if the external package is damaged;
• if the address label is unreadable;
• if there are weight differences (item level weight check is made if receptacle has a weight difference);
• if parcels contain forbidden or dangerous goods;
• if labels are marked incorrectly
• in the case of mixed bags (not agreed with MEEST)
  All exceptions will be communicated within 24 hours by shipments after occurrence. Pictures to prove the situation will be provided. The solution shall be found in consultation by both parties.

Information on the status of postal items can be tracked on our website
Meest China is also integrated with the 17Track Information System.

For parcels that have been sent by air delivery, passport data is required. This is the series and passport number for customs clearance of parcels.
For shipments by truck, passport data is not required.

Standard delivery time after Customs Clearance is 3—5 days (depending on region in the country and customs clearance procedure).

Meest China has its own Sorting Center and warehouse in China. We can also provide free pick up for goods from 5-30 kg around China.

Meest China has a Customer Service department in China. You can contact free to your manager or Customer Service and receive any detailed information.

You can receive delivery tariffs from your manager or by contacting us.

From 1 July 2021, some amendments to Directive 2006/112/EC (the VAT Directive) will start affecting the VAT rules applicable to cross-border business-to-consumer (B2C) e-commerce activities. All goods imported to the EU will be subject to VAT. The Import One-Stop Shop (IOSS) was created to facilitate and simplify the declaration and payment of VAT for distance sales of imported goods with a value not exceeding EUR 150.

Please check the list of forbidden goods here

Meest China provides Customs Clearance services in Amsterdam (AMS) airport.

Shipments will be processed according to the agreed time interval. National holidays of the Netherlands and weekends shall be excluded

All parcels for physical persons as a B2C e-commerce are possible for delivery (excepting of forbidden goods). All parcels up to 22 EUR that can be classified as private usage can be delivered. All parcels that are identified for the recipient with personal data (Name, Address, Contact details, description of the goods, confirmation of the cost of the goods) can be delivered.

Meest China provides PUDO delivery.

A list of exceptions applies for barcoded items:

• if the barcode is unscannable or absent;
• if the external package is damaged;
• if the address label is unreadable;
• if there are weight differences (item level weight check is made if receptacle has a weight difference);
• if parcels contain forbidden or dangerous goods;
• if labels are marked incorrectly
• in the case of mixed bags (not agreed with MEEST)
  All exceptions will be communicated within 24 hours by shipments after occurrence. Pictures to prove the situation will be provided. The solution shall be found in consultation by both parties.

Information on the status of postal items can be tracked on our website
Meest China is also integrated with the 17Track Information System.

By the default process, the Customer will be informed within 30 days and provided with TRACKED items with a returns list.
The deadline for the Customer to decide the returns is 4 weeks from when MEEST informed the Customer, after this the goods will be automatically destroyed.
If the Customer does not agree with the default process of the returns, it should contact the MEEST account manager for further information about other returns handling solutions.

Yes, there is parcel redelivery with a special rate. For more details, you can contact our China support team.

Standard delivery time after Customs Clearance is 8—10 days (depending on the country of destination).

Meest China has its own Sorting Center and warehouse in China. We can provide free pick-up services for parcels from 5-30 kg all around China

Meest China has a Customer Service department in China. You can contact free to your manager or Customer Service and receive any detailed information.

You can receive delivery tariffs from your manager or by contacting Meest China

Please check the list of countries for delivery in Europe here. We are continuing to open our network of last-mile services. All new countries update permanently.

Up to 50 USD per person per shipment

The recipient has to pay tax duties according to the law. Duties regulations of personal import only:
Parcel FOB value in $: Up to 50 Duties Regulation: No Duties
Parcel FOB value in $: From 50 to 1000 Duties Regulation: 19% VAT from CIF value
Parcel FOB value in $: Above 1000 Duties Regulation: 19% VAT & Taxes (if applicable) from CIF value
19% VAT from CIF value
19% VAT & Taxes (if applicable) from CIF value

Please check the list of forbidden goods here

Meest China provides Customs Clearance services in Mexico airport.

All parcels for physical persons as a B2C e-commerce are possible for delivery (excepting of forbidden goods). All parcels up to 50 USD and they can be classified as for private usage can be delivered. All parcels that are identified for the recipient with personal data (Name, Address, Contact details, description of the goods, confirmation of the cost of the goods) can be delivered.

A list of exceptions applies for barcoded items:

• if the barcode is unscannable or absent;
• if the external package is damaged;
• if the address label is unreadable;
• if there are weight differences (item level weight check is made if receptacle has a weight difference);
• if parcels contain forbidden or dangerous goods;
• if labels are marked incorrectly
• in the case of mixed bags (not agreed with MEEST)

All exceptions will be communicated within 24 hours by shipments after occurrence. Pictures to prove the situation will be provided. The solution shall be found in consultation by both parties.

Information on the status of postal items can be tracked on our website
Meest China is also integrated with the 17Track Information System.

All returns will be sent and processed in the HUB of Meest in Mexico.
By the default process, the Customer will be informed within 30 days and provided with TRACKED items with a returns list.
The deadline for the Customer to decide on the returns is 4 weeks from when Meest informed the Customer, after this the goods will be automatically destroyed.
If the Customer does not agree with the default process of the returns, it should contact the Meest account manager for further information about other returns handling solutions.

Standard delivery time after Customs Clearance is 8-10 days (depending on region in the country and customs clearance procedure).

Meest China has its own Sorting Center and warehouse in China. We can also provide free pick-up around China for goods from 5-30 kg

Meest China has a Customer Service department in China. You can contact free to your manager or Customer Service and receive any detailed information.

You can receive delivery tariffs from your manager or by contacting Meest China

According to government regulation and legislation, the maximum tax-free threshold per parcel is 40 USD.
In this case, no VAT and Duties need to be paid.
In case governmental authorities request to pay taxes, Meest China will inform clients about such cases.

If the maximum tax-free threshold per parcel exceeds 40 USD under DDP conditions, clients will be subject to pay all VAT and DUTIES payments.

To make customs clearance and release parcels for further distribution process under government legislation NO additional documents are required.

Meest China provides Customs Clearance services at Santiago de Chile Airport (SCL).

All parcels for physical persons as a B2C e-commerce are possible for delivery (excepting of forbidden goods). All parcels up to tax-free limitation (see the question “What is the Duties free limit in Сhile ”) Classified ads for private usage can be delivered. All parcels that are identified for the recipient with personal data (Name, Address, Contact details, description of the goods, confirmation of the cost of the goods) can be delivered.

A list of exceptions applies for barcoded items:

• if the barcode is unscannable or absent;
• if the external package is damaged;
• if the address label is unreadable;
• if there are weight differences (item level weight check is made if receptacle has a weight difference);
• if parcels contain forbidden or dangerous goods;
• if labels are marked incorrectly
• in the case of mixed bags (not agreed with MEEST)

All exceptions will be communicated within 24 hours by shipments after occurrence. Pictures to prove the situation will be provided. The solution shall be found in consultation by both parties.
Warning!
If the description of the goods DOES NOT correspond to the content of the parcel, if there are declaration issues from customs agents or shipment contains Prohibited items, the customs control has the right to immediately assign the status of “To destruction” without any litigation or reasons.
Meest will notify by Phone Call or SMS of such extreme circumstances.
Goods from abroad are liable to be confiscated if the sender has divided them up into two or more international
postal items to avoid payment of all or part of the charges due for their importation or take improper advantage of
The Regime de Tributação Simplificada – RTS (simplified rate system).

Information on the status of postal items can be tracked on our website
Meest China is also integrated with the 17Track Information System.

All returns will be sent and processed in the HUB of MEEST in Santiago de Chile Airport (SCL).
By the default process, the Customer will be informed within 30 days and provided with a TRACKED items list.
Meest China will automatically destroy all parcels after the expiration of the free storage period.
If the Customer does not agree with the default process of the destroy, it should contact the MEEST account manager for further information about other returns handling solutions.

Undelivered parcels can be returned at the request of the Sender. Meest China reports and sends the list of parcels to the Sender. The Sender is obliged to confirm which service it prefers: return or destroy of undelivered parcels. Parcels may be to the return address in the following events:

• upon expiration of the retention period;
• upon the Sender’s written request;
• due to the Addressee’s non-availability;
• upon the Addressee’s written refusal;
• due to Addressee’s death;
• due to an incorrect address.

The standard delivery term after Customs Clearance depends on the quality and accuracy of the information on the parcel.
Meest China covers all of Chili.
Standard delivery terms all around Chile are 3-9 days.
For remote areas (remote villages and towns) is 7-15 days.

Meest China has its own Sorting Center and warehouse in China. Address: 105, Huajia Pilot Industrial Park, No. 45, Zhong’s Road, ZhongCun town, PanYu district, Guangzhou. We can also provide free pick-up service around China fro goods from 5-30 kg

Meest China has a Customer Service department in China. You can contact free to your manager or Customer Service and receive any detailed information.

You can receive delivery tariffs from your manager or by contacting Meest China

The maximum tax-free threshold per person is 1000 EUR.

If the maximum duty-free threshold is 1000 EURO under DDU conditions, the final recipient of the parcel will be subject to 12% of Duty from the total value of the parcel.

According to the government regulation of Kazakhstan NO additional documents need to be provided for the customs clearance process.

Please check the list of forbidden goods here

Please check the list of forbidden goods here

Meest China provides Customs Clearance services in Almaty airport.

All parcels for physical persons as a B2C e-commerce are possible for delivery (excepting of forbidden goods). All parcels up to tax-free limitation (see question What is the Duties free limit in Kazakhstan) Classified ads for private usage can be delivered. All parcels that are identified for the recipient with personal data (Name, Address, Contact details, description of the goods, confirmation of the cost of the goods) can be delivered.

A list of exceptions applies for barcoded items:

• if the barcode is unscannable or absent;
• if the external package is damaged;
• if the address label is unreadable;
• if there are weight differences (item level weight check is made if receptacle has a weight difference);
• if parcels contain forbidden or dangerous goods;
• if labels are marked incorrectly
• in the case of mixed bags (not agreed with MEEST)
  Warning!
  If the description of the goods DOES NOT correspond to the content of the parcel, if there are declaration issues from customs agents or shipment contains Prohibited items, the customs control has the right to immediately assign the status of “To destruction” without any litigation or reasons.
  Meest will notify by Phone Call or SMS of such extreme circumstances.”
  All exceptions will be communicated within 24 hours by shipments after occurrence. Pictures to prove the situation will be provided. The solution shall be found in consultation by both parties.

Information on the status of postal items can be tracked on our website
Meest China is also integrated with the 17Track Information System.

All returns will be sent and processed in the HUB of MEEST in Almaty.
By the default process, the Customer will be informed within 30 days and provided with TRACKED items with a returns list.
If the Customer does not agree with the default process of the returns, it should contact the MEEST account manager for further information about other returns handling solutions.
Undelivered parcels can be destroyed at the request of the Sender. Meest China reports and sends the list of parcels to the Sender.

In Kazakhstan, Meest China can offer a destruction service for undelivered parcels.

The standard delivery term after Customs Clearance depends on the region and response of the final recipient to provide personal identification documents.
Meest China covers the territory of Kazakhstan and delivers 97% of all parcels during 3-5 days to PUDO locations depending on the remoteness of the region.

Meest China has its own Sorting Center and warehouse in China. Address: 105, Huajia Pilot Industrial Park, No. 45, Zhong’s Road, ZhongCun town, Panyu District, Guangzhou. We can also provide free pick-up service around China for goods from 5-30 kg

Meest China has a Customer Service department in China. You can contact free to your manager or Customer Service and receive any detailed information.

You can receive delivery tariffs from your manager or by contacting Meest China

First of all, don’t worry. Prepare financial documents, invoices, screenshots of the order, etc. indicating the name and value of the goods in the parcel.
A document confirming the value is an invoice or order from an online shop, a bank statement stamped and signed by the cashier, and/or a link to the goods.
Upload documents to your web account for delayed parcels, a link to which will be sent in an SMS message to the specified mobile phone number of the parcel recipient.
Contact telephone numbers of Customs/Customs clearance agents:
050-433-50-70
067-433-50-70
E-mail – customs@rosan.com.ua
The working hours of the Customs Service – are 8:00 to 17:00 from Monday to Friday.
Information and documents that cannot be verified will not be taken into account by Customs.

On average, it takes about 14 days from the time a parcel arrives at IMPO and is sent out of customs.
First, a report is drawn up at customs, listing the contents of the parcel. This procedure takes from 7 to 10 working days. After the act has already been drawn up, the recipient of the parcel is sent an SMS message to the specified mobile phone number with a link to the personal Web account of delayed parcels, where documents must be sent for consideration by the customs service of Ukraine.
Unfortunately, Meest China does not influence the time a parcel stays at customs or the speed of checking the contents of parcels and documents. Decisions are made in the order in which parcels are delayed!

If the customer cannot confirm the value of the parcel, the customs inspectors determine the value themselves.
Customs takes prices from its database or the prices of the sending country for similar goods.

If a parcel contains several items with a value exceeding 150€, the best solution is to divide these items into several parcels and send the parcels in such a time interval that they arrive at customs on different days of the week.
If the value of the shipment exceeds the equivalent of 150€, you will have to pay 20% VAT. In addition, such parcels will be subject to a 10% duty on the amount exceeding the equivalent of 150€.
Examples of calculation of customs from 3 May 2022:
Value of goods 200€
Duty: (200 – 150) x 10% = 5€
VAT (200 – 150 + 5€) x 20% = 11€
Customs duties: 16€

The parcel arrives at the IMPO in Lviv, the customs office delays it, and you receive sms-notifications;
Within 3 working days, a message will be sent to the recipient’s mobile phone number with a list of documents to be submitted to customs;
Within 7-10 working days, customs will make an inventory of the parcel’s contents. After that, the documents submitted by the recipient will be reviewed. Next, the recipient will receive an SMS notification with the decision of customs on the amount of duty and details for payment;
After payment, the customs will deliver the parcel to Ukraine within 2-4 working days.
We urge you to register all shipments responsibly – with an understanding of all customs clearance processes and deadlines.

Indicate the category and name of the item exactly as it appears in the parcel’s contents
Indicate the actual danger status of the item – simple, containing liquids and batteries. Record whether the parcel contains goods of well-known brands.
Indicate the real value of the goods and the quantity. Customs has the right to stop the parcel to clarify the value according to the invoice.

The value of the goods in the parcel exceeds 150€;
Control of goods subject to intellectual property verification;
Checking the declared value of the goods in the parcel and the presence of dangerous goods. International parcels are scanned for specific and dangerous goods before being dispatched from a Chinese airport. If your parcel is deemed dangerous by airport security, the shipment is returned to the warehouse for re-styling and sent out of China on the next flight. Airport security does not comment on their return decision. Please specify the type of goods correctly when registering your parcel in your account;
Suspicion of evasion of customs duties when transporting a large number of goods in one parcel.

Simple goods:

• Contains no liquids, batteries, no cosmetics, food, electronics
• Clothing and footwear
• Bags and purses
• Toys without batteries
• Musical instruments without batteries
• Auto, motorbike, bicycle parts
• Mains powered household and kitchen appliances
  Specific goods:
• Power banks with or without plastic case
• Charging stations
• Goods requiring special labeling, packaging, and transport conditions
• Foodstuffs, tea (not more than 10kg in a parcel)
• Dietary supplements, vitamins, fish oil (not more than 3 packs in a parcel)
• Electronics (with built-in batteries/batteries)
• Chargers for mobile phones, laptops, and other electronics
• LED trainers
• Cosmetics and liquids (in metal or plastic containers less than 3 liters)
• Cosmetics, mascara, powder, lipstick, perfume
• Gel varnishes
  Dangerous goods:
• Lithium and LI-Ion, alkaline, Ni-Cd, NI-Mh batteries and cells with labeling and only in individual packaging from the manufacturer.
• Gyroscooters, electric scooters
• Aerosol paints
  Forbidden goods:
• Monocles, binoculars, optical instruments, and their imitations
• Knives, camping kits, and camping kits
• All types of lighters with or without petrol, gas lighters and other products with gas, electric lighters, matches, torches, burners, burner tips
• All types of electronic cigarettes and their accessories, flavorings, and refills.
• Powders, loose substances, and liquids of unknown origin
• Medicines and pharmacological preparations, medicines with narcotic effects (anesthetics, painkillers)

HS Code customs code query website:
(fill in valid but not expired)
Pure electric products (dangerous goods): please select – dangerous goods
Other products (general goods/sensitive goods): please choose – sensitive goods/general goods